It is an international company specialized in custom design, development, manufacture, and distribution of high technology lifting solutions.
Including elevators, lifting components, parking systems, and escalators. Its export activity extends internationally, currently to more than 55 countries, including those located in Eastern and Northern Europe, Asia, the Middle East, and Africa.
At Alamex we are committed to the design, installation, modernization, repair and maintenance of elevating devices, as well as the commercialization of spare parts for them, offering immediate value to the leaders of the real estate market and generating the best vertical transportation experience for the society of the American continent.
It is imperative for us to offer products and services of the highest quality and safety through the management of processes throughout our supply chain in a transparent and responsible manner, with the search for innovative solutions, qualified human support, state-of-the-art technology, and compliance with the applicable regulatory requirements; we are confident that continuous improvement in our processes is the way to guarantee the satisfaction of our clients.
Provide products and services of the best quality, which allow the client and users to have the best vertical transport experience.
Increase the satisfaction of our customers.
Improve the efficiency of resource use.
Cultivate and preserve a culture of excellence and humanity within the organization.
Vision and principles
Continuously exceed the quality and service requirements of our clients, be disruptive, and increase our market share.
It is the treat we maintain with our partners to develop and maintain long-term collaborations. Dedicated to excellence in quality, we give our daily struggle to provide the best products and services.
We actively participate in the international events of the industry. We are always one step ahead, innovating continuously. We are obliged to satisfy the most demanding customer.
We exist to deliver the best vertical transportation experience to our clients through products and developments of high quality and safety, promoting the development of our collaborators and the growth of our shareholders.
With a manufacturing plant in Konya, Turkey, our headquarters located in Mexico City and having massive storage capacity, we have the necessary elements to achieve a large-scale expansion in Latin America, Canada and the United States in the sale of spare parts, installation, modernization and maintenance of elevators, escalators, parking systems and lifting mechanisms in general.
We have first world management systems that we improve day by day taking the paths of success and leadership always present, optimizing processes internally and externally.
The potential to be leaders in the world of elevators is a reality for us, that is why we attach great importance to the development of our personnel, customer service and strategic alliances with construction companies or other organizations to participate in private or public projects, also helping the general growth of society.
To be responsible
Work with quality
Behave with honesty and respect
It is the commitment that Alamex has as a company for the benefit of all. We must understand the responsibility we have for our impacts on society.
Compliance with Laws
We adhere to the standards so that all the activities we carry out are of quality.
Environmental quality and safety
We are concerned that our processes do not affect our environment.
Avoid Conflict of Interest
Our processes in the flow of information must not put the interests of the client at risk.
International Trade Compliance
We are committed to meeting the quality standards of each place where we work.
Information, protection and confidentiality
At Alamex we maintain the confidentiality of our clients' information.
We do not distinguish by age, origin or culture, we consider them strengths and elements that help the growth of our organization
To provide a unique experience to our customers in each phase of the purchase process, whether of products or services through specialized management systems.
To innovate in the market of lifting systems and be leaders in it, always having competitive prices and exceeding the expectations of internal and external customers.
To contribute to our retail customers by providing technical manuals for the spare parts of elevators, escalators and parking systems, helping to boost the growth of the few existing organizations in the world of elevators.
To become a market leader in America through our customer service, cutting-edge technology, first world management systems, and competitive prices.
To be one of the best employers in America and an environmentally friendly company.
To cultivate and preserve a culture of excellence and humanity in our personnel focused on the improvement and growth of our organization.
Specialization in research and development
Continuous consulting services to direct associates and distributors. Integrated CRM systems for continuous and coordinated customer service.
Technical support 24 hours for the installation and maintenance of the products
Skills in the international market, treatment and innovation for alternative needs and expectations.
Integrated elevation solution, from the design to the placement
Customization: Design and manufacture according to the customer´s specifications.
Why choose us
The first thing we analyze is your particular situation and then develop with you the solution that best suits your needs.
We believe in the pursuit of excellence in everything we do supporting growth for the benefit of our customers.
Because we have a commitment to quality and timely service, for the complete satisfaction of our customers and business partners.